Politique d'expédition
ᚾ Shipping policy
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
(The order processing times may vary from what you may see at checkout.)
Include any other pertinent information towards the beginning, such as potential delays due to a high volume of orders or postal service problems that are outside of your control.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For USA customers:
Shipping may vary from 2 to 7 business days (Standard shipping)
For any Canadian customers or Worldwide:
Shipping may vary from 10 to 30 business days
*Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at lavolvacreations@gmail oui.com with your name and order number, and we will look into it for you.
Include a link for customers to track their order if available.
There is no refunds, returns, or exchanges.
Please see the full Return policy page here.
https://lavolvacreations.myshopify.com/fr/policies/refund-policy
In the event that your order arrives damaged in any way, please email us as soon as possible at lavolvacreates@gmail.com with your order number and a photo of the item’s condition.
We address these on a case-by-case basis but will try our best to work towards a satisfactory as possible solution.
If you have any further questions, please don't hesitate to contact us at lavolvacreates@gmail.com.